Everything you need to know about ordering, creating, and caring for your custom photo blankets
Creating your custom photo blanket is easy and takes just a few minutes:
You'll see a real-time preview of exactly how your blanket will look before you order. Need help? Our customer service team is available via chat, email, or phone.
It depends on which blanket design you choose:
Each layout is designed to showcase your photos beautifully. Browse our photo blankets collection to see which option works best for your needs.
Yes! Our customizer shows you a real-time preview of exactly how your blanket will look. You can:
The preview you see is exactly what you'll receive. If you'd like additional verification before we print, contact our team and we can send you a digital proof.
For the best print quality, your photos should meet these requirements:
Quick test: Zoom in on the photo on your phone. If it looks clear when zoomed, it will print beautifully!
For complete guidelines and tips, visit our Photo Requirements page.
Phone photos: Yes! Modern smartphones (iPhone 8+, Samsung Galaxy S8+, or any phone from 2017 or newer) take excellent high-resolution photos that print beautifully.
Old physical photos: Absolutely! We love helping preserve precious memories. For best results:
We can work with faded photos, creases, and minor damage. While we can't repair damage, the photo can still create a beautiful, meaningful blanket.
We're here to help! Send your photos to support@thatblanket.co and we'll give you honest feedback within 24 hours.
We'll tell you:
This free service ensures you're completely confident before ordering. We want you to love your blanket!
Total time: 7-12 business days from order to delivery
Production time: 3-5 business days
Shipping time: 5-7 business days
Need it faster? Expedited shipping (3-5 days) and rush production options are available at checkout.
Yes! We offer free standard shipping on all orders over $75.
For orders under $75:
Pro tip: Order multiple blankets or add other products to reach the $75 threshold and get free shipping!
Absolutely! Here's how to track your custom blanket:
Automatic tracking: Once your blanket ships, you'll receive an email with your tracking number and a direct link to track your package.
Manual tracking:
During production: Your order status will show "Processing" while we create your blanket. This typically takes 3-5 business days.
Questions about your order? Contact us at support@thatblanket.co with your order number.
Your custom blanket is designed for everyday use and easy care:
Washing:
Drying:
The result: Your blanket will stay soft, and the colors won't fade, crack, or peel - we guarantee it!
We offer a 100% satisfaction guarantee. If you're not completely happy with your custom blanket, we'll make it right.
Our guarantee covers:
What we'll do:
Timeframe: Contact us within 30 days of receiving your blanket.
Please note: Due to the custom nature of our products, we cannot accept returns for buyer's remorse (wrong photos uploaded, didn't like the design choice, etc.). That's why we provide a detailed preview before production!
We offer two premium material options:
Fleece Blankets ($45+):
Sherpa Blankets ($55+):
Both options feature:
We offer three convenient sizes to fit your needs:
30" × 40" - Baby/Crib Size
50" × 60" - Throw Size (Most Popular!)
60" × 80" - Full/Queen Size
Not sure which size? The 50" × 60" throw size is our most popular option and works perfectly for most uses!
Our customer service team is here to help! Get in touch and we'll respond quickly with the answers you need.
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